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Tenants FAQs

  • Do I have to complete every section of the application form?

    You have the facility to send the required application details to an applicant through the ‘save and send’ facility. They will then complete the details and an e-mail is sent to you to confirm once they have completed this.

    If you are entering the details from an application form that has been completed by the applicant, then all mandatory fields will need to be completed.

  • I am a prospective tenant. Can I order a Report to show to potential landlords?

    Yes, if you wish to complete a screening on yourself, there is no reason that you are not able to do so.

  • Does a report leave a trace on my credit record?

    Although there will be a trace that a tenant check has been completed, the check itself will not have any effect on your credit score.

  • Why do I need to be referenced?

    The prospective landlord needs to be sure that that their tenant won’t have any problems meeting the rent requirements on a monthly basis and that the tenant will take will look after their property.

  • What does referencing involve?

    Referencing is nothing to be concerned about. You will need to give details of employer and income (if not employed details of the income types or monies you will be using to support the tenancy, previous addressed, and some bank account details. These will be checked to ensure you are able to commit to monthly rental payments.

Still left with questions?

Our friendly customer service team are happy to help. Give us a a call on 01793 847014 or E-Mail us using